Privacy Policy
Last updated: 2026
We respect your privacy and are committed to handling personal information in a safe, lawful and transparent way. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have when you use our website.
✅ Transparent • Secure • GDPR-aligned
Who We Are
This website is operated by PaintingServices.London LTD (referred to as “we”, “us” or “our”). If you have questions about this policy or your data, you can contact us using the details below.
Information We May Collect
Depending on how you use our website, we may collect:
- Contact details you provide (e.g., name, phone, email, and message content).
- Booking/quote details (e.g., property type, postcode area, preferred dates, service requirements).
- Technical & usage data (e.g., device type, browser, pages visited, approximate location derived from IP address).
How We Use Your Information
We use personal information only when we have a valid reason to do so, including to:
- Respond to enquiries and provide quotes.
- Arrange bookings and communicate about your project.
- Improve our website, services and customer experience.
- Protect our website from misuse, fraud or security issues.
Legal Basis
Where applicable under UK GDPR, we process personal data based on one or more of the following: your consent (e.g., when you submit a form), contract (to provide requested services), legal obligation, or legitimate interests (e.g., improving services, preventing fraud).
Cookies & Analytics
Our website may use essential cookies to function properly and, where enabled, analytics tools to understand website usage. You can control cookies via your browser settings. If we use optional analytics/marketing cookies, these should be enabled only with consent where required.
Third-Party Services
We may use trusted third-party service providers (e.g., website hosting, analytics, email/phone tools) to help deliver our services. These providers are carefully selected and are required to protect your data and use it only for the agreed purpose.
Data Security
We use reasonable technical and organisational measures to protect your information, including:
- Encryption where appropriate for sensitive data.
- Access controls so only authorised persons can access personal data.
- Regular checks to reduce risks and improve security.
Data Retention
We keep personal information only as long as necessary for the purpose it was collected, including legal, accounting or reporting requirements. When it’s no longer needed, we securely delete or anonymise it.
Your Rights
Depending on your circumstances, you may have the right to:
- Access your personal data and request a copy.
- Correct inaccurate or incomplete data.
- Delete your data in certain situations.
- Restrict or object to processing in certain situations.
- Data portability where applicable.
- Withdraw consent where processing is based on consent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post updates on this page and revise the “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, contact us:
📞 Call 07708 719 714 » Contact / Free Quote » See Prices
Thank you for choosing us. We value your trust and are dedicated to protecting your privacy.